Customer Google Reviews
Can’t recommend Bob and his staff highly enough!I don’t normally leave reviews but having visited The Comfort Store recently from Midlothian, I thought it would be helpful for other prospective purchasers.In our efforts to find good quality furniture (with quite specific requirements for a high, firm chair & sofa) we have searched high and low, visiting multiple Showrooms in and around Edinburgh and I have to say, most were extremely disappointing.Bob and his lovely team have beaten other big, well known names hands down on Customer Service, Attentiveness, Knowledge and Price. They’ve gone above and beyond to help and although it’s a little bit further for us to travel, we won’t be shopping anywhere else in future.Their range of quality furnishings is vast, the prices are way better and most importantly for us, they know what they’re talking about.You won’t get any made-up flannel from an incompetent, pushy Sales Person that tells you complete rubbish to secure a Sale.In Summary, The Comfort Store, Inverkeithing is Excellent!Many Thanks to everyone we’ve dealt with there!The difference between The Comfort Store and the biggest, well known retailers is like night and day.
08:22 30 Aug 23
No pressure sales.
22:09 17 Aug 23
Expensive, but quality stuff.
14:42 15 Jul 23
Bit on the pricier side but good quality stuff
08:19 30 Mar 23
I do like the staff and the fact they are a local independent business rather than a big chain. No pressure selling at all. You get welcomed, then left in peace to browse and try.
06:58 28 Feb 23
Great selection of sofas & other furniture. No pushy staff following you around. Very friendly & helpful family run business. Sofas arrived today & look fantastic. Great delivery team. Very polite & efficient. Would definitely recommend. a visit
21:50 13 Feb 23
16:14 28 Jan 23
Well stocked store, very friendly staff and plenty of parking.
15:35 31 Dec 22
Great range of good quality furniture Good offers Very helpful staff and quick delivery Thank you Comfort Store
10:56 16 Dec 22
15:42 29 Nov 22
Fantastic range of furniture with absolutely no pressure from sales staff. The prices were very reasonable and the delivery team were also very professional and friendly
09:49 19 Nov 22
Have bought many items over the years from Comfort store water bed, leather suite, day bed etc and never a problemThe 2nd last item I bought was a Harrison Spink King size mattress less than a year ago and its build quality is not in question (although pricey at £1,400)We had just moved our previous 3 year old firm sprung mattress to my daughters house as she needed a replacement.I physically tried the soft, medium & firm Harrison Spink mattresses and quickly ruled out the soft. However I was swaying toward the medium as firm seemed to pinch my hip, shoulder & knee. I am 5 ft 8 / 13 stone and felt medium would suffice, but got informed that these mattress springs would soften over time ... it hasnt unfortunatelyand now wish I had went for medium, which may have gave me a better nights sleep thus far.Moral of the story .. I now need a new King size mattress, which I will likely go back to Comfort for but cannot give a good score to the Harrison Spink mattress, It has left dips (as if it were memory foam) and is far too expensiveStick to the range £500 - £800 and you want go wrong
23:31 16 Nov 22
A real surprise, quality goods. Furniture, artwork, beds and carpets. Friendly service.
13:49 22 May 22
Great service and prices. Good service and called to keep informed and arrange delivery. Good delivery and installation team.
18:52 24 Apr 22
Good selection with good prices and helpful staff
21:16 10 Apr 22
19:50 02 Apr 22
Fatima “Jeandark” Johnston
17:07 11 Mar 22
16:47 01 Mar 22
Enjoyable visit, quality superb and staff members exceptional. I highly recommend!!!!!
17:11 09 Feb 22
Great stock.delivery times a problem but the stores making.Good staff very helpful.
18:35 24 Jan 22
14:14 22 Jan 22
We selected a G Plan 3 piece suite on our visit to the store. Karen gave us the information we required with no pressure selling to obtain a sale. They kept us informed of the progress of our order which was approximately 4 months and the suite was delivered on time as specified.The delivery team were excellent. They removed the existing furniture which was a tremendous help to us. We look forward to our next purchase in mid 2022.It has to be 5 out of 5.Robin Thomson.
14:29 19 Dec 21
21:57 09 Dec 21
Staff are always extremely helpful and go the extra mile to ensure you are given the best possible service and price
David F BOATH
10:14 22 Oct 21
What a fantastic place, everyone really helpful and friendly.
Monique La Greca
06:11 10 Oct 21
23:29 25 Sep 21
10:44 23 Sep 21
Walter Campbell Cairns
21:07 17 Jul 21
Second mattress from here, I just want to add that before you shop on line go and have a look at this shop and look at the price comparison its not always apples for apples with cheaper on line alternatives. There is no hard sell, just friendly advise. I went back twice prior to this purchase and David and the team could nt be any more helpful. They offer a delivery service and can take away your old mattress for a small fee. Delivery team first class nothing a problem. Great selection of brands in which they have cherry picked the ones they deem worthy of selling, prices to suit all. Mr Townend
18:52 25 Jun 21
Friendly staff who leave you to look around at your leisure. Great choice of furniture.
08:05 18 May 21
Over many years I have bought from this store.. it has a warm friendly relaxed feel, the staff are welcoming then leave you to take as much time to browse..they never pressure you.. but there when needed for assistance..very helpful too, this store has the best quality beds and sofas.. recliners and more.
14:48 08 May 21
Excellent quality products, awesome staff and service 👏
14:43 05 May 21
Excellent knowledge and service
14:12 30 Apr 21
Easy to find, great selection of stock, prices not bad too, very competitive pricing or better than that.
14:15 09 Apr 21
09:30 11 Mar 21
Best place in Five to get beds and furniture.
20:36 30 Jan 21
18:34 21 Dec 20
Good store with lovely furniture etc. Nice helpful people to deal with. Well worth visiting.
13:31 05 Dec 20
17:13 07 Nov 20
We bought a guest bed here about a year ago, king size, divan with a mattress included. It was great value and good to know we have a local store to talk to if we had any problems. Over the course of a year, it's probably only been slept in a few times by guests but we get compliments every time someone uses it. When we visited the store we were approached once by the salesperson, an older gentleman, who was helpful but not pushy at all. They were really flexible about delivery and held on to it for a while until we could arrange for someone to be home.
09:23 13 Oct 20
Service is always amazing. Staff are so helpful without being pushy.
20:34 12 Sep 20
07:26 28 Aug 20
Customer Facebook Reviews
Had a fantastic experience with the comfort store and all the staff. Nothing too much trouble and very friendly non pushy sales team. Always a smile and they remember who you are unlike these faceless big companies. A pleasure to deal with and good quality furniture at fair prices. Highly recommended. Ordered 2x 2 seat sofas after a big box company let us down after a 6 month wait. Ordered with the comfort store and delivered within 3 weeks absolutely delighted.
14:52 21 Apr 22
Delighted with our new bed, was estimated to be delivered in 4 weeks, but arrived within 3 weeks !! Special mention to the 2 delivery guys who put the bed together, & removed all packaging 😊 Excellent customer service, would highly recommend Comfort Store .
14:13 25 Oct 21
Amazing service as always! Hats off to the delivery guys that had to negotiate a heavy mattress up a difficult staircase but they managed no problem. Five stars ⭐️⭐️⭐️⭐️⭐️
10:35 13 Feb 21
Excellent service ,good value with a good delivery service.
14:59 06 Feb 21
Wouldn’t go anywhere else for my furniture needs. Friendly helpful staff and great prices. Cannot recommend them highly enough! 👍🏼
07:18 31 Aug 20
great place staff amazing
08:30 27 Sep 18
Totally recommend, from knowledgeable staff to delivery the service was fantastic. Great local family firm
13:40 15 Aug 18
Great service and great products competitively priced.
17:22 05 Apr 18
5 star service, 5 star furniture cant ask for better than that
09:28 24 Oct 17
I was recommended to go to the Comfort Store when I was looking to invest in a new bed. From the second we entered the store we were met with a lovely smile welcoming us from one of the female staff members. She asked if we were needing anything specific and pointed us in the right direction and said if there was any questions to give her a shout. So we shouted and got the info required, bed purchased, paperwork completed & the deal was done! The bed was delivered a few weeks earlier than we expected! No hassle, friendly staff and brilliant prices for all ranges of furniture! Thank you xx
08:19 14 Oct 17