User Terms and Conditions

These Terms and Conditions describe the rules for using MaximalBet Casino and explain the relationship between us and you as an account holder. By using the platform, you agree to follow these terms and any rules that apply to a particular game, payment method or promotion. Please read them alongside the information shown in your account.

Account responsibilities

You are responsible for providing accurate account details and keeping them up to date. Keep your login details secure and tell our support team if you believe someone else has accessed your account. Activity carried out through your account may be reviewed where we need to check its security or compliance with these terms.

We may ask you to verify your identity, address or ownership of a payment method. Additional documents may be needed before a withdrawal, even if your account has been checked previously. Account limits and responsible gambling controls are available to help you manage your use of the platform.

Eligibility requirements

You must be of legal gambling age and permitted to use the platform under the laws that apply to you. It is your responsibility to provide truthful information when registering and to use the account only where doing so is lawful. We may restrict or suspend an account if eligibility cannot be confirmed.

Acceptable platform use

Use MaximalBet Casino for your own lawful activity. Do not attempt to access another person’s account, interfere with the platform, exploit errors or use payment methods you do not own or have permission to use. If we identify activity that may breach these terms, we may review it and restrict access while checks take place.

Bonuses and promotions

Promotions have their own eligibility rules, expiry dates and wagering requirements. Read the terms of an offer before taking part, including any promotional code requirement and the way different games contribute to wagering. Unless an individual promotion states otherwise, the default wagering requirement is 30×. A request to withdraw before wagering is complete cancels the active bonus and its associated bonus winnings.

Deposits and withdrawals

At least one deposit is required before a withdrawal. Each deposit must be wagered at least once before it can be withdrawn. Withdrawal requests are subject to account and payment checks, including any documents we reasonably request to confirm identity or payment ownership.

Where possible, withdrawals are returned through the method used to deposit. Available methods and processing times depend on the payment route. Bank charges or cryptocurrency network fees may apply, so check the information shown when making a transaction.

Disputes and queries

If you have a question or disagree with a decision about your account, a payment or a promotion, contact our support team through live chat or email. Provide your account details and a clear description of the issue, but do not share your password. We will review the relevant account activity and explain our response. If the matter remains unresolved, you can ask support what further options are available.

Changes to these terms

We may update these Terms and Conditions to reflect changes to the platform, its rules or applicable requirements. The current version will be made available on the platform. Please review any changes before continuing to use your account, and contact support if you need clarification.